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Justin Michelena
graphic designer
Summary of Qualifications
Experience
Education
Skills & Proficiencies
Accolades & Involvement
Summary of Qualifications
- Experienced Graphic Designer with extensive knowledge of brand standards and requirements for Guest and Cast-facing communication.
- Demonstrated ability to multitask under pressure and remain flexible with changing project needs and deadlines.
- Familiar with procurement and production processes and their unique needs and challenges.
- Self-starter with the soft skills needed to work well as part of a team as well as motivate others.
Experience
GRAPHIC DESIGN SPECIALIST 2018–present
Walt Disney World Resort Communication Strategy
ESPN Wide World of Sports, Disney’s Water Parks & Miniature Golf
Walt Disney World Guest Experience Services
Walt Disney World Park Operations
Walt Disney World Resort Communication Strategy
- Responsible for conceptualizing and executing graphic design projects for Guest-facing print collateral, supporting all Walt Disney World properties including Parks, Resorts, and special events.
- Lead designer and subject matter expert for Walt Disney World Resort Guidemaps, including translations for all properties, totaling 34 versions.
ESPN Wide World of Sports, Disney’s Water Parks & Miniature Golf
- Managed all Cast Member recognition and appreciation programs and events, special projects, and Company initiatives for an audience of over 3,000 Cast Members.
- Designed events and initiatives from concept to execution, including the procurement and production of communication (digital and print), scenic elements, signage, promotional products, etc.
Walt Disney World Guest Experience Services
- Communicated with Guests regarding various concerns, inquiries and compliments via phone, email and paper letter.
- Partnered with Cast Members, Managers, and Executives of different lines of business to research policies and procedures, gain general knowledge, and ensure that Guest feedback and comments were shared appropriately.
- Mastered multiple job skills including multitasking, verbal and written communication, documentation and record keeping.
Walt Disney World Park Operations
- Responsible for the safe operation of The Magic Carpets of Aladdin at Magic Kingdom Park as well as Kilimanjaro Safaris at Disney’s Animal Kingdom Theme Park.
Education
M.F.A. IN MEDIA DESIGN
Full Sail University | Winter Park, FL
Diploma expected: 2021
B.S. IN GRAPHIC DESIGN
Full Sail University | Winter Park, FL
Five-time Course Director’s Award recipient
Skills & Proficiencies
Adobe Creative Cloud
- Illustrator
- Photoshop
- InDesign
- After Effects
- Dreamweaver (HTML & CSS)
- macOS
- Microsoft Windows
- Microsoft Office Suite
- SAP Personnel
- SAP Casual Buyer
Accolades & Involvement
- Quarterly Award Recipient (FY16Q4 – Outstanding and Tremendous)
- American Institute of Graphic Arts Member (Orlando Chapter)
- Participant in several Business Employee Resource Group and VoluntEARS events and initiatives
Summary of
Qualifications
- Creative leader and experienced graphic designer with extensive knowledge of brand standards and visual communication.
- Demonstrated ability to multitask under pressure, handle highly confidential material, and remain flexible with changing project needs and deadlines.
- Comfortable in both the print and digital spaces, and able to deliver designs for cross-platform utilization.
- Familiar with procurement and production processes and their unique needs and challenges.
- Self-starter with the soft skills needed to work well as part of a team as well as motivate others.
- Proven avility to work with highly sensitive, confidential, and pre-release content and data.
Skills &
Proficiencies
- Adobe Creative Suite
- Microsoft Office Suite (& Office 365)
- macOS & Windows Environments
- WordPress, HTML, & CSS
- Vrious workflow and project management applications (Smartsheet, Asana, Workfront)
Accolades &
Involvement
- Member of the Board of Directors for Macie's Mission, a 501(c)(3) non-profit oganization working to raise awareness and funding to support rare disease research
- Leader of the Disney PRIDE Florida Business Employee Resource Group
- Active member of several Disney Affinity Groups including Disney Emerging Professionals, and Disney Creatives
- Frequent volunteer at Give Kids The World Village and other Disney VoluntEAR events & initiatives
EDUCATION
MASTER OF FINE ARTS
IN MEDIA DESIGN
Full Sail University | Winter Park, FL
IN GRAPHIC DESIGN
Full Sail University | Winter Park, FL
IN MEDIA DESIGN
Full Sail University | Winter Park, FL
- Valedictorian
IN GRAPHIC DESIGN
Full Sail University | Winter Park, FL
- Five-time Course Director's Award recipient
Experience
ASSOCIATE RETAIL CREATIVE MANAGER 2022–present
Disney Consumer Products
Walt Disney World Resort Food & Beverage and Merchandise
Walt Disney World Resort Communication Strategy
ESPN Wide World of Sports, Disney’s Water Parks & Miniature Golf
Walt Disney World Guest Experience Services
Walt Disney World Park Operations
Disney Consumer Products
- Part of the global creative team responsible for the design and creation of Disney branded products across the globe
- Specifically focused on in-store (both brick-and-mortar and online storefront) retail executions and toolkits for licensees, with strong partnership with product and packaging development teams to ensure a cohesive retail program
- Develops multi- and cross-franchise programs including Disney, Pixar, Marvel, Star Wars (Lucasfilm), 20th Century, and National Geographic
Walt Disney World Resort Food & Beverage and Merchandise
- Leader for the design team responsible for all creative services for the WDW F&B and Merchandise Line of Business organization
- Creative partner of choice focused on out-of-the-box thinking, compelling storytelling, and attention to detail to support partners, projects, and business initiatives
- Cross-functional Project Manager with experience in large-scale integration efforts as well as special event design, planning, execution, and facilitation
- Oversaw numerous senior executive level presentations, including managing key stakeholders, concept and flow development, copy writing, and design execution
Walt Disney World Resort Communication Strategy
- Responsible for conceptualizing and executing graphic design projects for guest-facing print collateral, supporting all Walt Disney World properties including Parks, Resorts, and special events
- Lead designer and subject matter expert for Walt Disney World Resort guidemaps, including translations for all properties, totaling 34 concurrent versions
- Tasked with advanced responsibility of project management and strategy development, as well as the design of senior executive presentations
ESPN Wide World of Sports, Disney’s Water Parks & Miniature Golf
- Managed all recognition and appreciation programs and events, high-visibility special projects, and Company initiatives for an audience of over 3,000 employees
- Designed events and initiatives from concept to execution, including the procurement and production of communication (digital and print), scenic elements, signage, promotional products, etc.
Walt Disney World Guest Experience Services
- Communicated with Walt Disney World Resort guests regarding various concerns, inquiries and compliments via phone, email and paper letter
- Partnered with peers, managers, and executives of different lines of business to research policies and procedures, gain general knowledge, and ensure that guest feedback and comments were shared appropriately
- Mastered multiple job skills including multitasking, verbal and written communication, documentation and record keeping
Walt Disney World Park Operations
- Responsible for the safe operation of The Magic Carpets of Aladdin at Magic Kingdom Park as well as Kilimanjaro Safaris at Disney’s Animal Kingdom Theme Park
